Data Controller

The personal data collected on this website is processed by:

SARL MOOREA LAGOON CRUISE
Tahiti Number : G07421

•  Registered Office: Haapiti PK 27 Seaside - Moorea, French Polynesia
•  Phone Number: (+689) 87 743 307 | 87 233 325
•  Email : moorealagooncruise@gmail.com
  
  

For any questions regarding your personal data, you can contact us at the address provided above.

Data Collected

We only collect the data strictly necessary to provide our services. The following data may be collected through:

2.1 Contact or Booking Form:

• First Name, Last Name
• Email
• Phone Number
• Desired excursion date and type​
• Free message

2.2 Website Navigation (via Cookies):

• IP Address
• Approximate geolocation data
• Browser, device used
• Pages visited, viewing time

No banking data is stored directly on our servers.

Purpose of processing

Data is collected for the following purposes:

• Responding to your inquiries submitted through contact forms
• Managing excursion bookings
• Sending you information or booking confirmations by email
• Improving website navigation
• Generating anonymous traffic statistics

Legal basis for processing

In accordance with the GDPR, data processing is based on:

• Your explicit consent (checkbox to be ticked before submission)
• The performance of a contract (booking or service request)
• Our legitimate interest in ensuring the security and proper functioning of the website

Data Retention Period

Personal data is retained:

• For up to 3 years after the last contact in case of inactivity
• For up to 6 years if a service has been provided (in compliance with accounting obligations)
• Cookies: between 6 and 13 months

Data Sharing

The data collected is strictly confidential. It is only shared with:

• Our technical service providers (hosting, CRM, email services)
• Local authorities, if required by law

No data transfer outside the European Union or French Polynesia is carried out without adequate safeguards.

Your Rights

In accordance with the GDPR, you have the following rights:

• The right to access your personal data
• The right to rectify inaccurate or incomplete data
• The right to delete your data (right to erasure)
• The right to object to the processing of your data on legitimate grounds
• The right to restrict the processing of your data in certain circumstances
• The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format
• The right to withdraw your consent at any time, where processing is based on your consent

You can exercise these rights by contacting us at: moorealagooncruise@gmail.com

You will receive a response within a maximum of 30 days.

Data Security

We implement all necessary technical and organizational measures to ensure the security of your data:

• Secure hosting
• SSL certification
• Restricted access to data​

Cookies

The website uses cookies to:

• Ensure the proper functioning of the site
• Remember your preferences
• Measure website traffic (via Google Analytics or other tools)
• Display multimedia content (videos, maps)

Cookie Management:

When you first visit the site, a banner is displayed to request your consent. You can accept, refuse, or customize cookies at any time.

Policy change

MOOREA LAGOON CRUISE reserves the right to modify this policy at any time.

The update date will be displayed at the top of the page.